GALILEO System Status
Error in HttpHandler in eBooks at EBSCOhost
Posted February 8, 2012 1:28 pm
Some users have reported receiving an “Error in HttpHandler” when clicking to view the full text of an ebook in eBooks at EBSCOhost.
EBSCO is aware of this issue and is working to resolve it with high priority. Any updates will be posted to the GALILEO list and to the GALILEO status page.
If you have any questions or need more information, please use GALILEO’s Contact Us feature or contact the ITS Help Desk at helpdesk@usg.edu or 1-888-875-3697.
Intermittent Errors in GALILEO Search
Posted December 1, 2011 3:15 pm
GALILEO users have been reporting intermittent error messages with GALILEO Search, the federated search feature powered by 360 Search from Serials Solutions. The error messages usually say “User Not Logged In” or “Logged In Successfully.”
GALILEO staff is working with the vendor to resolve these problems.
For now, if users receive these types of error messages, here are two ways to resolve the issue:
1) Delete cache and cookies in the browser - see instructions for how to do this
2) Go to the individual database by clicking the database name in the Databases A-Z list or in Browse by Subject > Articles and Databases
If you have any questions or need more information, please use GALILEO’s Contact Us feature or contact the ITS Help Desk at helpdesk@usg.edu.