GALILEO System Status: Outages
Remote Authentication Issue Using Firefox
Posted September 26, 2016 12:24 pm
GALILEO is currently experiencing an authentication issue when accessing some resources using the Firefox browser.
Affected: Remote GALILEO users using Firefox
Issue: After logging into GALILEO with your password, remote users will be asked for their password again when trying to access the following resources:
- Encyclopedia Britannica Resources
- Films on Demand
- LexisNexis Academic
- Mango Languages
- Literature Online (LION)
- Statistical Abstract of the United States
Workaround: Use an alternative browser (Chrome, Internet Explorer, Safari, or Microsoft Edge)
Staff are currently working to resolve this issue as quickly as possible.
We will provide updates as we know more. We apologize for the inconvenience.
If you have any questions or need more information, please use the GALILEO Contact Us feature or contact the ITS Helpdesk at email@example.com.